Bng takes the protection of your personal data seriously. This document transparently explains how we collect, use, store, and safeguard your information.
Our Privacy Commitment
Your personal data is a trust. The following are the core principles that guide us in managing bng user information.
All data transmitted between your device and bng servers is protected with 256-bit SSL encryption. Stored personal data is also encrypted, ensuring your information remains unreadable even in the event of a breach.
Bng only collects data that is strictly necessary to provide our services to you. We do not collect irrelevant information and never sell your personal data to third parties.
You have the right to access, correct, and request deletion of your personal data at any time. The bng privacy team will process each request within 30 business days.
Bng is in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices are designed to meet applicable Malaysian legal requirements.
Bng does not share your personal data with third parties for marketing purposes. Data is only shared with service providers required for platform operations and is subject to strict confidentiality agreements.
In the event of any security incident involving user data, bng is committed to notifying affected users within 72 hours and taking immediate remedial action.
This Privacy Policy ("Policy") describes how bng.bio ("bng", "we") collects, uses, stores, and protects your personal data when you access or use the bng platform and services.
This Policy covers all your interactions with bng, including visits to our website, account registration, use of games, financial transactions, and any communications with our support team.
Bng complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related legislation. We are committed to protecting your privacy and processing your data responsibly.
Bng collects various types of personal data to enable us to provide you with a secure, high-quality service. Below is a summary of the data we collect and its purpose:
| Data Types | Example | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, IC number | KYC & Verification |
| Contact Information | Email, phone number | Communications |
| Financial Information | Bank account number, transaction history | Payments & AML |
| Usage Data | Game logs, account activity | Analytics & Security |
| Technical Data | IP address, device type, browser | Security & Verification |
| Cookies & Tracking | Session cookies, user preferences | User Experience |
Bng uses your personal data for legitimate and transparent purposes only. We never use your data for purposes unrelated to the services you use.
Bng uses secure, high-performance server infrastructure to store your personal data. All data centres we use hold internationally recognised security certifications.
Bng retains your personal data for as long as your account is active or as long as necessary to comply with legal obligations. In general:
Bng does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, there are limited circumstances in which we may need to share your data:
Bng works with third-party service providers that assist us in platform operations, including:
All these providers are bound by strict data confidentiality agreements and are only permitted to use your data for agreed purposes.
Bng will disclose your personal data to the relevant authorities if:
Like most online platforms, bng uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions properly.
You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the bng platform. Essential cookies cannot be disabled as they are required for the security and basic operation of your account.
As a bng user protected under Malaysia's PDPA, you have specific rights regarding your personal data. bng respects and facilitates the exercise of these rights.
You may request a copy of the personal data we hold about you at any time.
You may request correction of any inaccurate or incomplete data.
You may request deletion of your personal data, subject to legal requirements.
You may object to the processing of your data for direct marketing purposes.
You may request your data in a format that can be transferred to another platform.
You may request that we restrict how we process your personal data.
As a responsible financial platform, bng is required to comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations under Malaysian law.
The KYC process at bng is a one-time requirement and is designed to be as straightforward as possible. You will need to submit:
These documents are stored with full encryption and accessed only by authorised personnel for compliance purposes.
Bng runs automated transaction monitoring to detect any suspicious activity, including unusual transaction patterns or activity that may violate anti-money laundering laws. Information collected for this purpose is retained for a minimum of 7 years as required by law.
The bng platform is strictly for individuals aged 18 and above. bng does not knowingly collect or store any personal data from users under the age of 18.
If we discover that personal data belonging to someone under the age of 18 has been collected, we will take immediate steps to delete that information and close the account in question.
Bng reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform improvements.
When material changes are made to this Policy, bng will:
Continued use of the bng platform after changes take effect constitutes acceptance of the updated Policy.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, the bng privacy team is here to help.
You may also refer to our our FAQ for answers to general questions about bng account privacy and security.
Enjoy a safe and fully protected gaming experience. Join over 500,000 Malaysian players who trust bng.